AI Systems · Partnerships · Healthcare / Sistemas de IA y alianzas

Care that reaches everyone.

Partnerships that connect underserved communities to the care they deserve.

I build AI systems that help mission-driven teams reach further — and I close the partnerships that turn that reach into impact. At a healthcare company serving underserved communities, I designed the Claude-powered tools my team runs on every day, then used them to source and sign deals that connect more people to care. I'm non-technical by training, and AI is what let me build at this scale. Bilingual and culturally responsive, in English y en español.

Pair Team · Partner Engagement Lead HubSpot CRM Claude AI · Prompt Engineering EN / ES
How I work — build the systems, then close the deals
Build
AI systems & tooling
Designed the AI Partnership Engine the whole team runs on — automating the operational work so the team scales without scaling overhead.
Reach
Statewide outreach
Sourced and developed partnerships across multiple California counties through hands-on business development — including a 211 LA partnership projected to generate millions.
$357K+
Closed & signed by me
Annualized revenue from partnership contracts I personally owned and signed — onboarding new CBO partners to Medi-Cal ECM & Community Health programs.
Why I do this / Por qué lo hago

I'm not an engineer. I just love building things that work.

I started by using AI to shave time off the grunt work — custom GPTs, small automations, anything to move faster. Even back as a care manager, I was building little tools to help find community resources. Then I started building with Claude, and the ceiling vanished. I realized a non-technical person could design systems — ones that scale an entire team's output, not just their own. That's what gives me energy: building something, watching it actually work, and the slightly absurd fact that AI lets someone like me do this at all. The mission keeps me honest about why it's worth doing — every system I build connects more people to a service that changes lives — but the building itself is the part I love most.

Flagship work / Trabajo destacado

I turned a broken workflow into an AI engine

The problem
Our partnerships team was stuck in a slow, manual workflow — proposals, evaluations, and reports each took hours of digging through scattered information. With a lean team, we couldn't chase enough leads or move fast enough to scale.
What I built
As a non-engineer, I designed and built an AI-powered operating layer for the entire partnerships function — a central Claude system the team uses every day to research, write, report, and close.
The result
By automating the operational drag — research, writing, reporting, CRM busywork — the system frees our sales team to do what they do best: sell. That's AI-enabled team scale: the tools help our team operate at a scale measured in tens of millions in annual revenue, with a trajectory toward hundreds of millions as we grow. And because the work is automated, we can scale further by adding people, not overhead.
Hours minutes
Gathering the information to draft a proposal or complete an evaluation went from hours of manual digging to a couple of minutes — for every person on the team.
The Core

A central Claude workspace — the team's brain

The foundation: a Claude project I build and maintain, loaded with all of our partnership information. Instead of hunting through scattered docs, anyone can ask Claude directly and navigate the team's entire knowledge base — and everything else runs on top of it.

Generate

Proposals, evaluations & custom emails

The team generates partnership proposals, fills out evaluation documents, and drafts tailored outreach emails through Claude — consistent, fast, and grounded in our real data.

Integrate

HubSpot, run inside Claude

I wired our CRM directly into the workspace, so the team can run HubSpot from within Claude — no context-switching between tools to manage contacts, deals, and pipeline.

Report

Automated reporting via Claude skills

I built our automated reporting systems as Claude skills wired into our connectors, generating network and pipeline reports polished enough to be approved by our executive team.

Scale the team

AI-built onboarding for new account executives

As we grow the team, I own the onboarding of incoming account executives — a new senior sales role. Using Claude with the Asana connector, I built a structured 90-day onboarding board with milestones and ramp guidance, so every new hire gets productive fast. I don't just scale the work with AI; I use it to scale the team itself.

Scale the pipeline

BDA consultant program management

I manage a program of Business Development Associates — outside consultants who connect us to new sales leads — and use Claude to coordinate and scale the program's output.

Selected impact / Impacto destacado

More work I'm proud of

Business Development · Sourced & Developed

211 LA partnership — projected to generate millions

Sourced and developed a major partnership with 211 LA through hands-on business development — opening and building the relationship that's projected to generate millions in annualized revenue for the company.

Strategic Evaluation

Health Choice Network deal analysis

Authored the comprehensive evaluation for HCN — the 2nd-largest Medicaid FQHC aggregator (~180K lives, 90+ FQHCs, 9 states) and a ~28K-beneficiary Medicare ACO — supporting a Medicare Advantage/ACCESS deal.

Territory Strategy

LA & Orange County CBO landscape analyses

Mapped the community-based organization landscape from scratch — FQHCs, health plans, and ECM contractors — enabling proactive territory planning instead of reactive outreach.

Field Operations

Pair Cares outreach infrastructure

Led in-person welfare checks for high-risk Medi-Cal members who had gone silent — then built the tracking infrastructure behind it: master tracking tables in Google Sheets with light automation to reduce manual data entry, coordinated documentation, and guidance materials adopted by the LCM team.

Experience / Experiencia

Where I've done the work

Oct 2025 — Present
Remote

Partner Engagement Lead

Pair Team
  • $357K+ in annualized revenue from contracts I personally closed and signed, plus major partnerships sourced through business development — including 211 LA, projected to generate millions.
  • Grow Pair Team's Partner Impact Network by identifying, pitching, and onboarding CBOs into Medi-Cal ECM and Community Health programs.
  • Designed and built the team's AI Partnership Engine — a central Claude workspace for proposals, evaluations, and reporting, with HubSpot run directly inside Claude — turning hours of manual work into minutes.
  • Translate complex ECM, Community Supports, and ILOS benefit structures into clear value propositions for community organization leadership.
Apr 2024 — Oct 2025
Remote

Lead Care Manager

Pair Team
  • Managed complex Medi-Cal caseloads across Los Angeles County, connecting high-needs members to ECM, Community Supports, and SDOH resources.
  • Led the Pair Cares Initiative — in-person welfare checks, including door-knocking at last known addresses, for high-risk members who had gone silent.
  • Go-to resource for benefit documentation, transportation coordination, and dashboard workflows; informally mentored new LCMs and authored team guidance docs.
2023 — 2024
Glendale, CA

Medical Assistant

Forward Health
  • Managed patient scheduling and clinic workflow; maintained accurate records in EHR systems.
  • Delivered patient education on preventive care, partnering with providers to better serve patients with limited English proficiency.
2017 — 2019

Research — Cedars-Sinai & Whittier College

Research Intern · Research Assistant
  • Built a web-based data portal for ovarian cancer research at Cedars-Sinai, improving data accessibility for a multidisciplinary team.
  • Conducted immunological research on resveratrol and sirtuin gene expression; trained in cell culture and flow cytometry.
In the press / En la prensa

The work, validated

TechCrunch · May 2026

Medicare's new payment model is built for AI

TechCrunch covers Pair Team's acceptance into CMS's ACCESS program — one of 150 organizations selected to test AI-driven care at federal scale. The Medicare Advantage/ACCESS opportunity is the same frontier behind my Health Choice Network evaluation.

Read the article ↗

Journal of General Internal Medicine

Peer-reviewed validation of the ECM model

A published study of Pair Team's Enhanced Care Management intervention — the care model I delivered daily as a Lead Care Manager — found a 52% reduction in ER visits and a 26% reduction in hospitalizations among Medi-Cal members.

Read the study ↗

Recognition · 2019

Young Man of the Year — City of Commerce

Recognized by my hometown for community contribution — the roots of a career built on showing up for the communities I come from.

Toolkit / Herramientas

What I work with

Revenue & Partnerships

  • Partnership development & deal closing
  • Community-based outreach
  • Sales enablement
  • Territory & landscape analysis

Systems & Data

  • HubSpot CRM — pipelines, automation, reporting
  • Claude AI & prompt engineering
  • Process automation
  • Data analysis & reporting

Healthcare Domain

  • Medi-Cal ECM, Community Supports, ILOS
  • FQHC & CBO landscape (California)
  • Care coordination & health equity
  • EHR systems · Bilingual EN/ES
Beyond the pipeline / Más allá del trabajo

Community & competition

Volunteering

Clínica de Chimborazo, Ecuador & Medical Brigade, Panama

Years of hands-on service in under-resourced clinics — patient intake, health education in Spanish, educational materials, and logistics for medical outreach programs.

  • Clínica de Chimborazo · 2018, 2020, 2021–2025
  • Medical Brigade, Panama · 2019
Water Polo

International athlete, champion coach, nonprofit leader

Ecuador National Team member and semi-professional player with the Los Angeles Athletics (2017–2025). Assistant Men's Coach at the University of Redlands — 2024 NCAA Division III National Champions.

  • Board of Directors, LAAC Water Polo — nonprofit leadership & event management